TO: ADAM PIRRIE, CITY MANAGER
FROM: JEREMY SWAN, COMMUNITY SERVICES DIRECTOR
DATE: FEBRUARY 10, 2026
Reviewed by:
City Manager: AP
SUBJECT:
Title
CLAREMONT DIAL-A-RIDE SAFETY PLAN (FUNDING SOURCE: TRANSPORTATION FUND)
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SUMMARY
The City of Claremont offers the Claremont Dial-a-Ride (DAR) Program, a demand response transportation program. The City of Claremont's general public Dial-a-Ride program is funded by Federal, State, County, and local funding sources, including fares, which are deposited into the City's Transportation Fund. The City contracts with the Pomona Valley Transportation Authority (PVTA) to administer the program, and the program is operated under contract by Transdev.
The Federal Transit Administration (FTA) requires that public transportation agencies adopt an Agency Safety Plan. Agencies that do not develop their own safety plan will automatically opt-in and be covered under the California Department of Transportation (Caltrans) Safety Plan. To ensure that the safety plan is consistent with Claremont Dial-a-Ride operations, PVTA staff recommends opting out of the Caltrans plan and have prepared a plan for adoption and submission to FTA. The proposed plan is included as an attachment to this report.
RECOMMENDATION
Recommended Action
Staff recommends the City Council:
A. Adopt the Claremont Dial-a-Ride Agency Safety Plan;
B. Direct staff to notify Caltrans that the City of Claremont has adopted its own safety plan and is opting out of the Caltrans-developed plan; and
C. Direct staff to submit the Claremont Dial-a-Ride Agency Safety Plan to the Federal Transit Administration.
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ALTERNATIVE TO RECOMMENDATION
In addition to the recommendation, there is the following alternative:
• Request more information from staff.
FINANCIAL REVIEW
There is no direct financial impact associated with adopting the Claremont Dial-a-Ride Safety Plan. The staff cost to prepare this report and administer this program is estimated at $3,500 and is included in the operating budget of the Community Services Department.
ANALYSIS
The City of Claremont began its general public Dial-a-Ride service in 1975. DAR is a demand response transit service available to all Claremont residents at an affordable price. DAR is currently operated under contract by Transdev and managed by the Pomona Valley Transportation Authority, a joint powers authority composed of the Cities of Claremont, La Verne, Pomona, and San Dimas.
The Federal Transit Administration requires that public agencies adopt an Agency Safety Plan. Agencies have the option of developing their own safety plan that meets FTA requirements or opting into the Caltrans-developed safety plan. To ensure that the City's safety plan reflects Claremont Dial-a-Ride's operations, PVTA staff prepared the proposed plan to meet FTA requirements and recommends opting out of the Caltrans-developed plan.
Transdev is currently contracted to operate the Claremont Dial-a-Ride program and provides all labor, training, and vehicle maintenance. As such, the draft safety plan incorporates Transdev's standard operating procedures and safety policies. Transdev is one of the world’s largest public transportation operators, delivering transit services in more than twenty countries. With decades of experience managing paratransit and on-demand systems, Transdev’s standard operating procedures are built around industry best practices. The proposed Claremont Dial-a-Ride Safety Plan addresses safety performance targets, safety management policies, employee training protocols and curriculum, safety monitoring procedures, and incident reporting protocols.
RELATIONSHIP TO CITY PLANNING DOCUMENTS
Staff has evaluated the agenda item in relationship to the City’s strategic and visioning documents and finds that it applies to the following City Planning Documents: Council Priorities, Sustainable City Plan, Economic Sustainability Plan, General Plan, 2024-26 Budget, and the Youth and Family Master Plan.
CEQA REVIEW
This item is not subject to environmental review under the California Environmental Quality Act (CEQA).
PUBLIC NOTICE PROCESS
The agenda and staff report for this item have been posted on the City website and distributed to interested parties. If you desire a copy, please contact the City Clerk’s Office.
Submitted by: Prepared by:
Jeremy Swan Kristin Mikula
Community Services Director Community Services Manager
Attachment:
Claremont Dial-a-Ride Agency Safety Plan