TO: ADAM PIRRIE, CITY MANAGER
FROM: MICHAEL CISZEK, POLICE CHIEF
DATE: JANUARY 27, 2026
Reviewed by:
City Manager: AP
SUBJECT:
Title
AUTHORIZATION TO ENTER INTO AN AGREEMENT WITH KAM SOFTWARE TECHNOLOGIES, INC. DBA CROSSROADS SOFTWARE INC. FOR CROSSROADS REPORT WRITING PRODUCTS AND CITATION MANAGEMENT SERVICES (FUNDING SOURCE: 2025-26 CALIFORNIA OFFICE OF TRAFFIC SAFETY GRANT)
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SUMMARY
Staff recommends authorizing the purchase and implementation of the Crossroads eCitation and Traffic Collision Reporting software system from KAM Software Technologies, Inc., DBA Crossroads Software Inc. The system will modernize traffic collision reporting and citation processing, improve data accuracy and reporting efficiency, and enhance compliance with California Statewide Integrated Traffic Records System (SWITRS) requirements.
The purchase and implementation of this system is fully funded through an Office of Traffic Safety (OTS) Traffic Records Improvement Grant and does not impact the City’s General Fund.
RECOMMENDATION
Recommended Action
Staff recommends the City Council authorize the City Manager to enter into an agreement with KAM Software Technologies, Inc., DBA Crossroads Software Inc., for the purchase, installation, and implementation of Crossroads eCitation and Traffic Collision Reporting software, in the amount of $74,500, funded through the Office of Traffic Safety Traffic Records Improvement Grant.
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ALTERNATIVES TO RECOMMENDATION
In addition to the recommendation, there are the following alternatives:
A. Reject staff’s recommendation and decline to approve the agreement.
B. Delay action and request additional information from staff prior to approval.
FINANCIAL REVIEW
The total cost of the Crossroads software purchase and implementation is $74,500, which includes software licensing, mobile and desktop applications, citation management tools, hardware components, project management, training, and initial maintenance and support services.
This purchase is funded entirely through the Office of Traffic Safety Traffic Records Improvement Grant and does not require the use of General Fund resources.
This purchase is a proprietary software and professional services agreement, which does not require competitive bidding and complies with all City purchasing guidelines. Contract documents are available for review in the City Clerk’s Office.
The staff cost to prepare this report and administer the project is estimated at $1,500 and is included in the operating budget of the Police Department.
ANALYSIS
Traffic Collision Reporting and eCitation Modernization
The Crossroads eCitation and Collision Reporting system will replace legacy reporting methods with a fully integrated, mobile, and cloud-based platform. The system allows officers to complete traffic collision reports and citations electronically in the field, significantly reducing report completion time, transcription errors, and delays in data submission.
Key benefits of the system include:
• Improved accuracy and timeliness of traffic collision data submitted to SWITRS
• Electronic citation processing and management
• Reduced administrative workload for sworn and professional staff
• Enhanced officer efficiency and time spent in the field
• Improved data quality for traffic safety analysis and grant reporting
The system is widely used by California law enforcement agencies and meets all California Highway Patrol and Department of Justice reporting requirements.
Grant Alignment and Compliance
The Office of Traffic Safety Traffic Records Improvement Grant is specifically intended to enhance traffic data collection, accuracy, and reporting statewide. Implementation of the Crossroads system directly supports these objectives and strengthens the City’s ability to analyze collision trends, identify safety priorities, and support future grant funding opportunities.
LEGAL REVIEW
The agreement has been reviewed and approved as to form by the City Attorney’s Office.
RELATIONSHIP TO CITY PLANNING DOCUMENTS
Staff has evaluated the agenda item in relationship to the City’s strategic and visioning documents and finds that it applies to the following City Planning Documents: Council Priorities, Sustainable City Plan, Economic Sustainability Plan, and the General Plan.
CEQA REVIEW
This item is not subject to environmental review under the California Environmental Quality Act (CEQA).
PUBLIC NOTICE PROCESS
The agenda and staff report for this item have been posted on the City website and distributed to interested parties. If you desire a copy, please contact the City Clerk’s Office.
Submitted by: Prepared by:
Miichael Ciszek Garrett Earl
Police Chief Police Sergeant